Monthly Archives

March 2013

Carnival Cruise Lines is launching its first-ever “Friends & Family Rates Sale” offering savings of up to $600 per stateroom and 50 percent reduced deposits on a wide range of three- to 12-day “Fun Ship” departures through the end of August. Reservations must be made between March 19-22, 2013, to qualify for the special Friends & Family Rates promotion. Carnival is also hosting a special preview sale on Monday, March 18, exclusively for past Carnival guests that offers complimentary best available upgrades, as well as the discounted Friends & Family Rates and 50 percent reduced deposits. The Friends & Family Rate Sale offers savings up to $300 per stateroom on three- to five-day voyages and up to $600 per stateroom…

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Carnival Cruise Lines Update March 16, 2013 We would like to share an update with you regarding the status of Carnival Dream, Legend and Elation and to answer your questions and clarify many misperceptions that are being driven by confusing and, in many cases, inaccurate media coverage.  We would also like to update you on the status of our ongoing internal review in the wake of the Carnival Triumph incident. Carnival Dream As of this evening, we will have nearly completed the process of flying all guests from St. Maarten to either Orlando or their final destination via a combination of 21 charter flights and multiple commercial air flights.  Additionally, we are providing some 600 hotel rooms in Orlando as…

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CARNIVAL LEGEND STATEMENT March 15, 2013 – 4:30 p.m. EDT Carnival Legend is currently sailing on a seven-day cruise that will return to Tampa on Sunday morning as scheduled. Because of a technical issue with one of the ship’s Azipod units that is affecting its sailing speed, the itinerary for Carnival Legend’s next voyage, a seven-day cruise departing Tampa Sunday afternoon, will be modified with Costa Maya replacing the call in Grand Cayman.  The other ports on the itinerary, including Cozumel, Belize and Mahogany Bay, Roatan, remain as scheduled.  The ship’s safety systems and hotel services are all functioning normally. Guests scheduled to sail on Sunday’s voyage have the option of cancelling and receiving a full refund or rescheduling for…

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STATEMENT REGARDING CARNIVAL DREAM – March 15, 2013 – 12:30 p.m. EDT The following provides an update on the Carnival Dream in St. Maarten. Guest Logistics: We have arranged for a combination of approximately 50 commercial and private chartered flights departing St. Maarten for the 4,363 guests onboard Carnival Dream. Guests have the option to return to Orlando — the closest air gateway to Port Canaveral, where the voyage began — or their originating city. Guests began disembarking the ship this morning to board flights scheduled for today, and will continue to do so throughout the weekend.  We are working to try to accommodate special requests from guests, including those who asked to remain on board longer. We have arranged for…

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Facts on Carnival Dream

by Joyce Oliva

Q:  What is going on with Carnival Dream?  What happened? While at dock in St. Maarten yesterday, the ship’s engineering team conducted a regularly scheduled test of the ship’s emergency diesel generator.  A malfunction occurred which has rendered the emergency generator inoperable. At no time did the ship lose power and the ship’s propulsion systems and primary power sources were not impacted.  However, for a period of time last night, there were interruptions to the elevators and restroom services.  Toilets and elevators are currently working, and have been since about 12:30am. Q:  Where was the ship when the problem occurred? The Carnival Dream was at dock in St. Maarten during a regularly scheduled port of call visit and remains there…

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We have had multiple conversations with the ship’s management team related to this subject.  Based on the ship’s service logs and extensive physical monitoring of all public areas, including restrooms, throughout the night, we can confirm that only one public restroom was taken offline for cleaning based on toilet overflow and there was a total of one request for cleaning of a guest cabin bathroom.  Aside from that there have been no reports of issues on board with overflowing toilets or sewage.  The toilet system had periodic interruptions yesterday evening and was fully restored at approximately 12.30am this morning.  

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At an annual cruise industry conference in Miami today, Carnival Cruise Lines CEO Gerry Cahill provided an update on the Carnival Triumph: Good morning everyone. I’m going to focus most of my remarks on what we are doing today and briefly summarize what happened. The Carnival Triumph was on the last day of a cruise returning to Galveston when it had an engine fire in the aft engine room. The cause of the fire was a leak which developed in the fuel return line. The good news is the ship’s fire suppression system and the crew were able to contain the fire and put it out. The ship does have two independent engine rooms, but unfortunately damage from the fire…

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The second in Carnival’s ongoing video series offers an insightful behind-the-scenes look at the unprecedented renovation taking place aboard Carnival Destiny which will emerge from the $155 million dry dock as Carnival Sunshine featuring a variety of new dining, bar and entertainment innovations. The video, along with a number of dramatic images, documents the initial demolition of many of Carnival Destiny’s existing spaces, from removing the water slide to make way for the new WaterWorks park to reconfiguring the open decks to accommodate new poolside venues such as the RedFrog Rum Bar, BlueIguana Tequila Bar and Guy’s Burger Joint, as well as the stunning three-level Serenity adults-only retreat. Hundreds of Carnival employees and contractors are hard at work transforming Carnival…

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CARNIVAL CRUISE LINES DEBUTS ‘THE FUN SHOPS’ ONLINE RETAIL SECTION OFFERING WIDE ARRAY OF GIFT OPTIONS FOR CARNIVAL GUESTS Shopping on Carnival.com, the cruise industry’s most visited website, just got easier and a lot more fun with the launch of Carnival Cruise Lines’ revamped online retail section – “The Fun Shops,” available at www.carnival.com/funshops. The redesign includes a totally new “look and feel,” as well as simpler navigation choices like shopping by product, by occasion or one of Carnival’s four exclusive branded options: Cruise Cash, Cherry on Top, Funnel Gear and Portside Liquor. The site also marks the initial phase of a dramatic product expansion with new gifting options such as cool Carnival branded gear or chocolate-covered strawberries rolled in…

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Today marks the debut of the first in a new series of videos from Carnival Cruise Lines that will document the dramatic transformation of Carnival Destiny into Carnival Sunshine following an unprecedented $155 million refurbishment currently taking place at the Fincantieri shipyard in Italy. Hundreds of workers are involved in the groundbreaking refurbishment project which will add all of the dining, bar and entertainment innovations that are part of Carnival’s “Fun Ship” 2.0 enhancement program, along with features unique to Carnival Sunshine. The first video in the series chronicles the pioneering role of the Carnival Destiny – which entered service in 1996 as the world’s first 100,000-plus-ton cruise ship – while offering a preview of some of the soon-to-be-added spaces…

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