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September 2013

Carnival Cruise Lines today unveiled an unprecedented new program that offers consumers a one-of-a-kind, hassle-free money-back guarantee when booking a Carnival cruise vacation.  Designed to provide consumers with complete peace of mind, the “Great Vacation Guarantee”  allows guests to end their voyage early and receive a 110 percent refund plus complimentary transportation home, along with a $100 shipboard credit for a future cruise, should they be dissatisfied with their cruise for any reason. To exercise the “Great Vacation Guarantee,” guests simply notify the ship’s guest services desk within the first 24 hours of the voyage to receive a full refund of their cruise fare plus an additional 10 percent, along with complimentary return air transportation from the next port of…

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Carnival Miracle arrived in Vancouver, B.C., this morning from the final voyage of its inaugural 2013 season in Alaska which began in May and encompassed 17 seven-day cruises round trip from Seattle and two one-way voyages between Seattle and Vancouver. During its first-ever season sailing the Last Frontier, Carnival Miracle carried nearly 45,000 guests who had an opportunity to visit historic and charming ports, view awe-inspiring natural wonders and wildlife, and partake in a variety of landside adventures, from helicopter flight-seeing and alpine lake snorkeling to rainforest canopy tours, hiking and canoeing. Later this afternoon, Carnival Miracle will depart Vancouver on a 15-day Hawaii cruise that will arrive in Long Beach, Calif., Oct 2. 2013.  Following a series of special…

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  Carnival Legend made “Fun Ship” history when it departed this weekend from Dover, England, on Carnival Cruise Lines’ first-ever Norwegian fjords cruise. Yesterday, Carnival Legend guests had a chance to explore stunning Alesund, Norway — the first stop on the eight-port, 12-day cruise which began on Saturday. In addition to the unforgettable opportunity to view the awe-inspiring Norwegian fjords, the cruise includes extended visits to Bergen, Stavanger, and Oslo, Norway; Hamburg, Germany; Amsterdam, The Netherlands; Zeebrugge (Bruges), Brussels, Belgium; and Le Havre (Paris), France. The Norwegian fjords cruise is part of Carnival Legend’s diverse European schedule which also includes 12-day voyages to the Baltic, Mediterranean and British Isles departing from Venice, Barcelona and Dover. Following its European season, Carnival Legend…

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The team from Intercruises, Carnival’s embarkation services provider at the Port of Charleston, has earned Carnival Cruise Lines’ “Guest Logistics Staff of the Year” award for providing superior service to the 140,000 guests who sail aboard the Carnival Fantasy from the port each year. The annual award is based on surveys in which guests evaluate Carnival’s year-round North American homeports on a wide range of categories, including embarkation practices, friendliness, hospitality, overall service, and other pre- and post-cruise measurables. “The Intercruises team in Charleston combines a strong work ethic with strict attention to detail and warm Southern hospitality to create a welcoming and memorable experience for Carnival Fantasy guests,” said Milly Martin, Carnival’s senior director of guest logistics. “We offer…

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