In light of the ongoing global response to the COVID-19 situation especially as it relates to certain regions, Carnival Cruise Line is cancelling the following:
- All Alaska sailings through and including June 30, 2020;
- All San Francisco sailings through 2020;
- All Carnival Radiance sailings through and including November 1, 2020;
- All Carnival Legend sailings through and including October 30, 2020.
“We share our guests’ disappointment in this necessary action, as this group of sailings included a number of unique itineraries and the introduction of new ships, homeports and destinations to our network,” said Christine Duffy, president of Carnival Cruise Line. “Our team has been hard at work making plans for these voyages for over a year and the strong response by our guests suggests tremendous enthusiasm for these offerings which we hope to bring back at the right time.”
We are working with our guests and their travel advisors to address this disruption to their vacation plans and extend our apologies. For their convenience, we have automated the customer service process and urge our guests and travel partners to please use the online forms as requested in emails being sent. Our offices in Greater Miami remain closed at the direction of local officials and our ability to handle calls has been severely impacted by the ongoing situation. The web address for customers to make a selection is https://www.carnival.com/request-forms/cancellation-preference-v2.aspx. Please note that requests can only be submitted through this link for sailings impacted by these cancellations.
We thank our guests and travel agent partners for their understanding and look forward to welcoming them on a future Carnival cruise.