Author

Joyce Oliva

Carnival Cruise Line is further refining the newly redesigned GoCCL Navigator booking engine with the addition of a dashboard that enables travel advisors to quickly view and support existing bookings and booked clients. GoCCL Navigator is the industry’s first travel advisor tool to offer a comprehensive dashboard with quick access to in-demand information that agents need to manage their current bookings. Located on the GoCCL.com homepage, the dashboard displays an individual agent’s booking activities in two expandable tabs: Be the Hero Offers and Recent Bookings. The dashboard is designed to save time and to support travel advisors in exceeding their booked clients’ expectations. “We understand that for travel advisors time truly is money, and our goal with the GoCCL Navigator…

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Continuing its ongoing efforts to assist and support residents of The Bahamas following Hurricane Dorian, Carnival Cruise Line has announced that two ships departing from U.S. homeports next week will make stops in Freeport to distribute food, water and relief supplies. The stops at Freeport to deliver supplies will be part of Carnival Pride’s seven-day cruise from Baltimore departing Sept. 8 and Carnival Liberty’s four-day cruise from Port Canaveral departing Sept. 9. These efforts are in addition to supplies being transported to the Bahamas via the already announced agreement with Tropical Shipping and The Bahamas National Emergency Management Agency to deliver items donated by residents of Broward, Miami-Dade and Palm Beach counties.  A container ship with the first shipment of…

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Just in time for football season, Carnival Vista’s Matt Mitcham and Whitney Mercilus of the Houston Texans participate in a “Fun Swap” where they switch jobs for a day with Whitney taking over as cruise director and Matt learning what it takes to be a gridiron star. Aboard Carnival Vista, Whitney got the fun started leading a line dance at the ever-popular sailaway party and interacting with guests giving out the “free hugs” that Matt is famous for. It was a different kind of football for the UK native as Matt was put through the paces as he participated in drills, hit the weight room and endured intense workouts with fellow Texans players. With Carnival the Official Cruise Line of…

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ParchedPig Smoked Porter – brewed aboard the cruise ship Carnival Horizon – received the bronze medal at the U.S. Beer Competition, becoming the first shipboard brewery to win an award at the annual event, which attracted more than 7,000 entries from around the world. The beer is available at the brewery located within Carnival Horizon’s Guy’s Pig & Anchor Smokehouse|Brewhouse featuring smoked-on-board barbecue favorites created by Food Network star and longtime partner Guy Fieri. Developed by Carnival BrewMaster Colin Presby, ParchedPig Smoked Porter offers big, bold flavors and notes of molasses and hickory smoke.  Made with in-house smoked malt, the robust brew is the perfect complement to the delicious BBQ offerings at Smokehouse|Brewhouse. “We take a great deal of pride…

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At Carnival Cruise Line’s WUATA Party in Toronto, Canada, last night, the line premiered the latest endeavor in its yearlong Why Use A Travel Advisor campaign — a five-part video series featuring travel advisors and their clients sharing travel tales that tell the “WUATA Story.” The videos were debuted to an audience of more than 300 travel advisors, clients and potential clients — including two of the agent-client duos featured in the videos. The stories are hosted by Adolfo Perez, senior vice president of global sales and trade marketing for Carnival, and Carnival’s Brand Ambassador John Heald, who casually chat with the advisors and clients about how they work together, their relationship and how the agents deliver outstanding vacations and…

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Carnival Cruise Line is set to release a four-part video series called “Crew Gratitude” for travel advisors and their clients focusing on six crew members, showing the impact that Carnival’s guests have made on their lives and families through gratuities. Team members showcased include housekeeping staff and dining room waiters. The first video in the series is set for release July 18, with subsequent videos released throughout the month of August. “I get so many questions from our guests and travel advisors asking about our Gratuities Program – what it is, who gratuities go to and why they matter,” said Adolfo Perez, senior vice president of global sales and trade marketing. “When I sat down to chat with some of…

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As part of the second annual Dr. Seuss’s Word Challenge, sponsored by Dr. Seuss Enterprises and Random House Children’s Books, kids sailing aboard Carnival Cruise Line this summer read an astonishing 250 million Dr. Seuss words through fun, educational activities across the line’s 26-ship fleet, helping to surpass the overall goal of 250 million Dr. Seuss words read during the nationwide campaign. The summer reading program, which started May 21, ended yesterday with a book reading to local children from the Boys and Girls Club of Central Florida in Port Canaveral, Fla. aboard Carnival Liberty. As the Official Seagoing Partner of Dr. Seuss’s Word Challenge, Carnival encouraged young cruisers sailing on its ships in June and July to read as…

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Following a first-of-its-kind procedure in which Carnival Vista was loaded onto the Boka Vanguard, a semi-submersible heavy transport vessel operated by Netherlands-based Boskalis, the cruise ship arrived at the Grand Bahama Shipyard in Freeport this evening to begin repairs of its azipod propulsion system. The process began last night with Carnival Vista and Boka Vanguard rendezvousing off the coast of Freeport and took approximately 24 hours to complete. Carnival Vista will stay positioned within the “floating dry dock” at the Grand Bahama Shipyard while repairs are being made.  After being offloaded from the Boka Vanguard, Carnival Vista will depart Freeport later this month and resume its year-round Caribbean schedule from Galveston on July 27.

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The wine lists from all steakhouses aboard Carnival Cruise Line ships have been recognized with the coveted Award of Excellence from Wine Spectator magazine, bestowed upon approximately 2,400 restaurants each year. Wine Spectator‘s Restaurant Awards recognize restaurants whose wine lists offer interesting selections, are appropriate to their cuisine and appeal to a wide range of wine lovers. Venues that earn the Award of Excellence typically offer at least 90 selections, feature a well-chosen assortment of quality producers, along with a thematic match to the menu in both price and style. Whether compact or extensive, focused or diverse, these lists deliver sufficient choice to satisfy discerning wine lovers. The wine lists available at Carnival’s steakhouses represent some of the top wine…

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