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Hurricane Irma Update – Sept. 13, 2017 – 11:30 AM ET

Posted on: September 6th, 2017 - Featured, News Blog

Carnival Cruise Line has launched a comprehensive and wide-ranging humanitarian relief effort to destinations affected by Hurricane Irma, with 11 of its ships making 36 deliveries throughout the region during upcoming cruises. Delivery of supplies has begun on both an immediate and sustained, longer-term basis. A wide variety of items, including food, water, clothing, toiletries and medical supplies, are scheduled to be delivered over the next several weeks to destinations that include Grand Turk, St. Maarten, St. Thomas, St. Kitts and Key West, as part of our ongoing cruise itineraries. Carnival is working on a more extensive, multi-faceted plan to provide relief to affected ports and communities in the U.S. as well.

We continue to closely monitor and adjust our fleet and itineraries following the impacts of Hurricane Irma over the weekend. The safety and security of our guests and team members remains our first priority. All future sailings scheduled to depart as of Sept. 14 will depart as scheduled.

Port Everglades, Port Canaveral, Port Miami and Port Tampa Bay are all open for cruise operations. Given the storm’s impact, we will be shortening the duration of several upcoming cruises.

Guests who sail on the shortened cruises will receive a pro-rated refund of their cruise fare. Alternatively, guests who wish to cancel due to the modified cruise duration may do so and receive a future cruise credit equal to the amount of their cruise fare. Guests do NOT need to contact Carnival as this will be processed automatically.

Below is a list of voyages impacted. Those traveling on our South Florida ships in the coming days are asked to contact their airline directly to confirm specific arrangements.

Carnival Paradise – Sept. 7
Docked in Port Tampa Bay this morning, Sept. 13 and debarkation is now complete.

Carnival Glory – Sept. 9
Scheduled to depart Miami on Sept. 13 on a three-day cruise to Freeport and Nassau. All guests must arrive no later than 3 p.m.

Carnival Magic – Current cruise (Sept. 3-9 from Port Canaveral) docked in Port Canaveral today, Sept. 13.

  • Carnival Magic – Sept. 9
    Cruise is now scheduled to depart Port Canaveral on Sept. 13 on a three-day cruise to Freeport and Nassau. All guests must arrive no later than 3 p.m.

Carnival Vista – Sept. 9
Now scheduled to depart Miami on Sept. 13 on a four-day cruise to Cozumel. All guests must arrive no later than 3 p.m.

Carnival Sensation – Sept. 11
Departing Miami on Sept. 13 for a three-day cruise to Nassau. Guests have been instructed to check-in between 4:30 p.m. and 6 p.m.

Previously affected cruise itineraries include:
Carnival Victory – Previous cruise (Sept. 4-8 cruise from Miami) arrived into Miami early on Sept. 7. Guests who wished to disembark had the opportunity to do so. Guests also had the option of staying on board and sailing back out to sea with us on Sept. 8 until docking in Port Miami on Sept. 12.

Carnival Freedom – Sept. 9
Departed Galveston on Sept. 9 on a Western Caribbean cruise to Mahogany Bay, Belize and Cozumel.

Carnival Dream – Sept. 10
Departed New Orleans on Sept. 10 to operate a Western Caribbean cruise to Ocho Rios, Grand Cayman and Cozumel.

Carnival Pride – Sept. 10
Departed Baltimore on Sept. 10 on a cruise to Canada, visiting Halifax and St. John. Guests may elect to cancel and receive a future cruise credit.  Guests wishing to sail will receive a 25% future cruise credit based on the fare paid for this cruise.

Carnival Fascination – Sept. 10
Departed San Juan on Sept. 10 on a cruise to Dominica, Barbados, St. Lucia, Antigua and St. Kitts.

Carnival Conquest – Sept. 9
Departed Port Everglades on Sept. 12 on a four-day cruise to Cozumel.

Previous cruise cancellations:
Carnival Liberty – Sept. 7 – three-day Bahamas cruise from Port Canaveral

Carnival Victory – Sept. 8 – three-day Bahamas cruise from Miami

Carnival Splendor – Sept. 9 – five-day Eastern Caribbean cruise from Port Everglades

Carnival Ecstasy – Sept. 9 – six-day Bahamas cruise from Charleston

Carnival Liberty – Sept. 10 – four-day Bahamas cruise from Port Canaveral

– Carnival Paradise – Sept. 11 – five-day Western Caribbean cruise from Tampa

– Carnival Victory – Sept. 11 – three-day cruise to Nassau and Freeport

A full refund will be provided to all guests who were scheduled to sail on cancelled voyages.

Guests booked on any of the following sailings who were unable to travel will receive future cruise credits:
– Carnival Paradise – Sept. 7 – four-day cruise from Tampa

– Carnival Sensation – Sept. 7 – four-day cruise from Miami

– Carnival Fascination – Sept. 10 – seven-day cruise from San Juan

Guests do NOT need to contact Carnival to receive these future cruise credits as they will be automatically processed.

Guests scheduled to cruise on these upcoming Carnival voyages are encouraged to sign up for text alerts by texting the codes below to CRUISE (278473).

Carnival Glory – CCL3

Carnival Magic – CCL4

Carnival Vista – CCL6

Carnival Sensation 9/11 – CCL10

Carnival’s Miami offices are open for normal business hours.

We sincerely apologize for the disruption Hurricane Irma has caused, and we look forward to welcoming our guests on board.

Our thoughts and prayers are with everyone impacted by Hurricane Irma.

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